WARRANTY POLICY
1. Warranty Coverage
- Our warranty covers any manufacturing defects or product quality issues for a period of [insert warranty period, e.g., 12 months] from the date of purchase.
- The warranty applies only to the original purchaser and is non-transferable.
2. What is Covered
- Manufacturing defects in the product’s materials or workmanship.
- Quality issues that significantly affect the product’s performance or usability.
3. What is Not Covered
- Damage caused by misuse, neglect, or improper care.
- Normal wear and tear, including changes in scent or color over time.
- Products that have been altered, customized, or modified.
- Damage due to exposure to extreme conditions, such as heat or moisture.
4. Warranty Claim Process
- To make a warranty claim, please contact our customer service team at [contact information] with the following details:
- Proof of purchase (receipt or order confirmation).
- A detailed description of the issue.
- Photos of the product and the defect.
- Once your claim is reviewed and approved, we will offer a replacement product or repair, at our discretion.
5. Replacement or Repair
- If your product is found to be defective under the terms of this warranty, we will provide a replacement of the same model, subject to availability.
- If a replacement is not available, we will offer a repair or a product of equal value.
6. Warranty Limitations
- This warranty is the exclusive remedy provided by Sanpxtop and is in lieu of all other warranties, whether expressed or implied.
- Sanpxtop’s liability is limited to the purchase price of the product. We are not responsible for any indirect, incidental, or consequential damages.
7. How to Contact Us
- For any questions or to initiate a warranty claim, please reach out to us at [contact information].
This warranty policy can be adjusted to better align with the specific products and practices of