WARRANTY POLICY

1. Warranty Coverage

  • Our warranty covers any manufacturing defects or product quality issues for a period of [insert warranty period, e.g., 12 months] from the date of purchase.
  • The warranty applies only to the original purchaser and is non-transferable.

2. What is Covered

  • Manufacturing defects in the product’s materials or workmanship.
  • Quality issues that significantly affect the product’s performance or usability.

3. What is Not Covered

  • Damage caused by misuse, neglect, or improper care.
  • Normal wear and tear, including changes in scent or color over time.
  • Products that have been altered, customized, or modified.
  • Damage due to exposure to extreme conditions, such as heat or moisture.

4. Warranty Claim Process

  • To make a warranty claim, please contact our customer service team at [contact information] with the following details:
    • Proof of purchase (receipt or order confirmation).
    • A detailed description of the issue.
    • Photos of the product and the defect.
  • Once your claim is reviewed and approved, we will offer a replacement product or repair, at our discretion.

5. Replacement or Repair

  • If your product is found to be defective under the terms of this warranty, we will provide a replacement of the same model, subject to availability.
  • If a replacement is not available, we will offer a repair or a product of equal value.

6. Warranty Limitations

  • This warranty is the exclusive remedy provided by Sanpxtop and is in lieu of all other warranties, whether expressed or implied.
  • Sanpxtop’s liability is limited to the purchase price of the product. We are not responsible for any indirect, incidental, or consequential damages.

7. How to Contact Us

  • For any questions or to initiate a warranty claim, please reach out to us at [contact information].

This warranty policy can be adjusted to better align with the specific products and practices of